Frequently Asked Questions

Q: What are your age and licence requirements for renting a car?

A:    Drivers must be between 22 - 65 years old and in possession of a valid local or international driving licence with qualified driving        experience of at least one year. Probational licence holders will not be accepted.

  

Q: Are your cars insured?

A:   Yes, they are. The insurance cover includes passenger liability protection and insurance cover of third party property damage up to RM        3,000,000.00.

  

Q: Is there a breakdown service?

A:   KLCR has engaged the respective insurance panel Auto Assist 24 hours Breakdown Service to assist the hirer in case of any       emergency situation.

  

Q: Can cars be dropped off at another Location?

A:   Cars can be dropped off at another location nationwide. However, a repositioning fee will be levied in accordance with the distance of        the location from the initial renting location.

  

Q: What are the modes of payment?

A:   Methods of payment accepted are credit card (MasterCard/Visa/Amex) with a 3% surcharge, telegraphic transfer, cash deposit, and       cheque. All charges for telegraphic transfer or other method are to be borne by the client.  

  

Q:  Is there any additional charges if i want to name a second driver?

A:    No, The number of people you anticipate driving the car can also impact your cost. At KLCR, there is no additional daily charges for        any other individuals who are listed on the contract as additional drivers, but must be within the specific age category listed in our        terms & conditions.  

  

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